A few useful answers.

Can I pay on this website?

No. You can build a basket and send an unpaid order request. A saved request is not payment, an accepted order or a stock reservation.

How do I track a request?

Create an account and sign in before submitting your request. Your account shows the saved selection, date and processing status. Guest requests are not automatically attached to an account. Keep the reference shown after submission and contact us if you need help.

Will I receive an automatic email?

No automated confirmation, verification or password-reset email is sent. Keep your reference and use the contact details on this website for follow-up.

Where can I find ingredients and allergens?

Please contact us for verified, current information before ordering. Do not infer ingredients, allergens or suitability from a photograph or product name.

Are the photographs actual product photos?

No. They show foods and serving inspiration, not actual packaging or exact selection contents.

Can retailers enquire?

Yes. Tell us which selections and quantities interest you. We do not assume trade prices, credit terms or minimum order quantities.

How do I recover access to my account?

Contact us. An administrator can help after verifying your identity. The website does not send automatic password-reset emails.